Residential FAQ in Buffalo - Child and Family Services

Do you provide respite services for children?

In certain circumstances, we are able to provide respite services. Please contact us at residentialreferrals@cfsbny.org to discuss available services.

Do you take boys or girls?

Each program varies on the population served. For specific gender and age criteria, please contact the Residential Services Department at (716) 884-3802.

I am going through a tough time. Could my child stay in one of your residences for a short period of time?

Each program has specific admission criteria. There are resources that may be able to assist families who are experiencing difficulties. For more information, you may contact Crisis Services at (716) 834-3131.

Do you provide hostel services?

No, we are not a hostel. We provide therapeutic services to children who have significant emotional and behavioral conditions who are unable to live with their parents. To locate hostel services in Western New York, you can call (716) 852-5222.

How would I have my child admitted to your program?

We accept referrals from a variety of resources. Each program’s oversight agency determines specific admission criteria (Office of Mental Health, Office of Children and Family Services). Please contact the Residential Services Department at (716) 884-3802 for more information. You may also send a referral to residentialreferrals@cfsbny.org.

What is your program model?

We are a trauma-informed residential treatment program that provides individualized treatment, including therapeutic services, in a safe environment. We utilize a collaborative and proactive solutions philosophy of care. Services are provided by highly skilled staff in a safe, comfortable, and homelike setting.