Escape

You are not alone.

Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life.

Click here and type your message into our secure
24/7 online chat to speak with Haven House now.

Find safety from intimate partner violence and abuse.

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How we can help.

Haven House works to prevent domestic violence and intimate partner abuse. Our services for survivors include an emergency shelter in a confidential location, rapid rehousing, and counseling to help individuals cope with the pain and trauma of abuse and violence in the home.

  • Anyone feeling unsafe in their home or relationship can use our secure online chat – or – call the 24-Hour Domestic Violence Hotline Response for Erie County at (716) 884-6000.
  • Our trained, compassionate staff are available 24/7 to provide information and support.
  • Haven House serves survivors of domestic and intimate partner violence ages 16 and older and their children.

Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy

Reach out for support.

Share this number with anyone in need. Most survivors of domestic violence are unaware of the available resources and how to secure help and emergency shelter.

Together, we can make our community safer by ensuring that resources are easy to access.

For non-emergencies, call (716) 884-6002.

What is domestic violence?

Domestic violence is abusive behavior—emotional, psychological, financial, spiritual, sexual or physical—that one person in an intimate relationship uses to control the other. Abusers use fear and intimidation to maintain power and control.

Abuse includes:

  • Emotional and psychological battering
  • Verbal abuse (name calling, belittling, swearing, screaming)
  • Isolation, limitation of free movement (taking keys, refusing access to vehicle or phone, restricting ability to leave)
  • Stalking
  • Deprivation of sleep, nutrition
  • Extreme jealousy
  • The threat of abuse (to you, a loved one or pets)
  • Control of finances, economics
  • Withholding food, money (including lying about assets)
  • Not allowing access to school, work
  • Destruction of property
  • On-the-job harassment
  • Spiritual abuse (undermining faith, denying access to faith communities, using holy books for power or control)
  • Accusations of infidelity
  • Sexual violence (including marital or acquaintance rape, sexual abuse of child)
  • Forced sexual activity
  • Physical abuse and violence (hitting, slapping, kicking, shoving, pushing, punching, strangulation, blocking off airway)
  • Denial of medical care, medication
  • Using/threatening with a weapon

Do you need help or have questions?

Call the 24-Hour Domestic Violence Hotline Response
 for Erie County at (716) 884-6000.

Click here and type your message into our secure
24/7 online chat to speak with Haven House now.

Who experiences domestic violence?

  • Domestic abuse and violence occur in all racial, social, economic, religious and ethnic groups.
  • Domestic abuse and violence occur in heterosexual, gay and lesbian relationships.

How long does domestic violence usually last?

  • Domestic abuse rarely stops without intervention.
  • Often, it becomes more frequent and more severe over time.
  • The long-term results can be devastating for the survivor and the family.

Remember that domestic abuse and violence are crimes. Abuse is never the fault of the survivor, and all people have a right to lead lives free from violence.

About Haven House.

Founded in 1979 by the Coalition for Victims of Domestic Violence (now the Erie County Coalition Against Family Violence), Haven House, a program of Child and Family Services, is a recognized leader in providing domestic violence services.

Click here and type your message into our
secure 24/7 online chat to speak with Haven House now.