Lisa*, a supervisor in a busy healthcare setting, had always been comfortable under pressure. She was known for making tough decisions and being a reliable colleague. Over time, though, challenges at work and growing responsibilities at home began to stretch her thin.
At work, she found herself second guessing decisions she once made with confidence. At home, it became harder to stay present with her family. She was still meeting expectations, but it took more effort and left her feeling depleted.
“It’s a pattern that’s easy to miss, especially for people who are highly capable and used to being the steady one for everyone else,” shared Megan Andrews, Director of Employee Assistance Program (EAP).
A few weeks earlier, Lisa had attended a benefits orientation where EAP was mentioned. At the time, she hadn’t given it much thought, but when things didn’t improve, she decided to reach out.
Within a short time, Lisa was connected with an EAP counselor. Those early conversations focused on slowing down and creating space to think clearly.
Together, they identified patterns contributing to her stress and introduced practical strategies to help her regain a sense of control.
Little by little, things began to shift.
In her work, Lisa began approaching challenges with greater confidence, and her communication with her team became more intentional. She also shared with her counselor that her favorite part of the day is now sitting with her family at dinner, fully present, listening to their stories, without the weight of the workday on her mind.
By the end of her sessions, Lisa felt better equipped to manage the demands of each role in her life. She left with practical tools, a plan for continued support and a renewed sense of self-worth.
“Lisa’s experience speaks to the lasting impact of EAP,” shared Megan Andrews. “It extends beyond the individual to the workplaces and families around them.”
Sometimes, the most meaningful changes start by simply reaching out.
*Name changed for confidentiality.