Escape

Your safety is our number one concern. 


If you or someone you know is being abused and is in need of support, please call the 24-Hour Domestic Violence Hotline at (716) 884-6000 or click here to chat with us.

Our hotline counselors provide crisis intervention, safety planning, support, information and referrals. The Haven House hotline is the point of entry for all other Haven House services.

Who Should Contact Haven House?

  • Anyone involved in an intimate partner violence or family violence situation, including domestic violence, dating violence, stalking, those in same-sex relationships, those with disabilities, male survivors, senior citizens and immigrant and refugee survivors of domestic violence
  • Friends, family members, co-workers, neighbors or professionals with questions about domestic violence can call the hotline for information.

Residential Services

Haven House operates a fully inclusive, safe and secure emergency shelter in a confidential location to help survivors of domestic violence escape their abusers. Shelter services include:

  • Safety planning
  • Individual counseling
  • Support groups
  • Advocacy
  • Referrals for housing assistance
  • Referrals to transitional housing
  • Food
  • Clothing
  • Crisis intervention
  • Children’s programs
  • Art empowerment classes