When families arrive at Haven House, they are often beginning the difficult work of starting over. For parents, it means finding safety and support. For children, it means adjusting to a new environment while carrying experiences no child should have to face.
That’s where Haven House’s children’s program becomes an essential part of the journey.
Led by Supervisor Letti Munn, support begins the moment a family arrives. While advocates meet with parents, Letti connects directly with the children, helping them feel safe and understood. During intake, she gathers important information about their experiences, while also getting to know who they are – their personalities, interests and what helps them feel comfortable.
“We want to meet each child where they are,” Letti shared. “That starts with understanding them as individuals.”
From those first interactions, staff create an environment where children can begin to feel like children again. A rec room filled with toys and games offers younger children space to play, while older children have access to computers, art supplies and activities that encourage self-expression. Group activities and field trips to places like the zoo and local museums help create positive, lasting memories.
Children are also given space to talk through their experiences, with advocates providing ongoing support and connections to counseling when needed.
At its core, the program is centered on one goal: helping children feel safe, supported and free to just be kids. In turn, parents are able to focus on their own healing, knowing their children are cared for.
“One of the most meaningful moments is watching children come out of their shells,” reflected Letti. “We get to see their smiles return and confidence grow.”
It’s a powerful reminder that healing is possible, and that every child deserves the chance to feel safe and hopeful.