Child & Family Services

Haven House

Child & Family Services’ Haven House Provides

• 24-hour Hotline: (716) 884-6000
• all calls are confidential
• for information, support and/or shelter
• safe shelter
• for women and children
• stay up to 90 days
• confidential location
• individual counseling and support groups
• multiple, confidential locations throughout Erie County
• advocacy and assistance with
  • social services
  • police
  • courts
  • local, county, state and federal government services
• LGBT DV Victim Services
  • specialized counseling and advocacy services for lesbian, gay, bisexual or transgender victims of intimate partner violence, including safe shelter
  • community education and training on LGBT Domestic Violence
• recreational and therapeutic programming for children residing in shelter
• learn coping mechanisms for family crisis
• learn non-violent forms of conflict resolution
• education and training
  • for lay or professional audiences
  • possible topics include child abuse, partner abuse and/or elder abuse, LGBT DV
  • dating violence
  • training on effects of domestic violence on the workplace
• legal consultation by volunteer lawyers
• participation in community organizations and coalitions
• Safe Home Network
• safe dwellings in of Erie County
• for any victim of domestic violence and their children, including gay, lesbian, bisexual and transgendered individuals
• stay up to one week
• confidential locations

Who May Seek Services at Haven House?

• Shelter:
• victims of domestic violence
• women and children only (no age limit for children)
• women alone must be 18 or older
• women with children must be 17 or older
• abuser may be a parent, step-parent, or other relative of a child, where the primary victim is the child
• abuser may be a partner, husband, ex-partner, boyfriend, lover, etc.
• lesbian victims of domestic violence
• Counseling and Advocacy Program:
• victims of domestic violence over age 16 (male or female)
• Erie County resident
• abuser may be a partner, husband, ex-partner, boyfriend, lover, etc.
• gay, lesbian, bisexual and transgender victims of domestic violence