Child & Family Services

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Family Mental Health

Counselors

Mark Edson, LCSW - I have been a therapist with this agency for over 28 years, having a diversity of experiences. I work with individuals, couples, families, and parent-child relationships. I have also co-lead groups for adults and children, including passivity confrontation, developmental play, domestic violence perpetrators and sexual abuse offenders. I have served in supervisory and administrative roles, including Director of Cathedral Park Counseling, Director of Human Resources, and clinical supervisor. I have also been involved with a number of agency related task forces and committees and served as a loaned executive to the United Way campaign. I have a certificate in Geriatrics, and also work with grief, death, and dying issues.

Suzanne M. Kraus, MS, A.T.R. - For the past eight years I have worked at Child and Family Services as a registered Art Therapist and mental health Clinician. Presently, I am in process for licensure as an "Expressive Arts Therapist" through the New York State Board of Education. My client population is predominantly children, teens, and young women. Treatment expertise includes Cognitive/Behavioral Therapy, Psychotherapy, Art Therapy, Play Therapy and my wonderful Therapy Dog, Ozzy. I believe through commitment to treatment, patience, honesty, trust and perseverance that solutions to difficulties can be found and personal growth and improvements achieved.

Nancy Mahaney, LCSW - I have 23 years experience doing social work with children, adults, and families, including 19 years at Child and Family Services. I also have a Permanent Certificate in Elementary Education, which has been an excellent foundation to my work with children. Some fields of expertise: ADHD, Parent/Child Problems, Family Violence, and Women's Issues. I am committed to seeing abused women empowered to affect change in their own lives through individual and group counseling. I am trained in EMDR and have used this to resolve trauma re rape, sexual abuse, deaths, armed robberies, shootings, and car accidents.

Maria Ortiz, LCSW - I have worked at Child and Family Services for 15 years, presently at the Family Mental Health Program. I am bilingual and bicultural in the Spanish language. I service the Hispanic populations who live in the Western New York area. The target populations I serve have a diversified social, economic, and mental health issues and concerns which affect the quality of their daily lives. My skills, education, experiences, and biculturalism enable me to assist individuals, families and children, meet their needs in a safe environment and in their spoken language. The areas of concentration are: workplace disaster debriefing, sexual abuse, domestic violence, mental health, school mediation and conflict resolution, cultural issues and conflicts, troubled youth, and other areas within the school setting. Most of the referrals come from school, hospital, clinic friends, self referral, and other mental health professionals.

David Papia, LCSW - I have been employed at Child and Family Services since September 1988. My early experience was as a case manager in the Foster Care program, and Preventive Services. In 1996 I began taking mental health and family counseling cases, in addition to Preventive Services. Most of my l7 years experience has been providing social work casework and counseling to children and adults who have experienced abuse or neglect. I typically see the long term effects on these clients which develop into multiple family and individual behavior and emotional problems. I have been most influenced by trainings related to solution focused methods and play therapy techniques. I enjoy play therapy treatment approaches because it assists clients to change through mostly non-verbal means and I enjoy the solution focused approach because it is strength-based and a clever way to assist clients to change and grow.

Carol Poecking, LCSW - With 32 years of counseling education and experience, including 19 years at Child and Family Services, I’ve gained skills to work with all ages and varieties of problems/mental disorders. I've especially enjoy working with adolescents, couples, individuals, families and groups. I have a medical and business background as well which helps in working with people with physical disabilities or serious illnesses. I've worked in alcohol clinics, hospices and ran a successful private practice for 20 years. Currently, I am a clinician and supervisor full time at the West Seneca office. I love the variety of clientele we have at this office and the staff is excellent.